This is a type of problem occurring facing after the Service Pack Upgradation in Windows Server 2003.
SYMPTOMS
On a Microsoft Windows Server 2003-based computer that is running the Volume Shadow Copy Service (VSS), you experience one of the following symptoms: When you perform a backup operation by using the NTBackup tool, will hang in “Preparing to backup using Shadow copy” and the following event is logged in the Application log:
Event Type: Error
Event Source: NTBackup
Event ID: 8019
Description: End Operation: Warnings or errors were encountered. Consult the backup report for more details.
1. Note If you view the backup log file, the following information is displayed:
Error returned while creating the volume shadow copy: 0xffffffff
2. If you access the properties of a volume and then click Shadow Copies, you receive one of the following error messages:
Error 0x8004230F: The shadow copy provider had an unexpected error
3. While trying to process the specified operation you will receive following:
Error 0x80004002: No such interface supported
CAUSE
This issue occurs because the VSS system files are not registered.
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RESOLUTION
To resolve this issue, follow these
Step 1.
Click Start > click Run > type regedit.exe and then click OK
In registry editor check the content in
HKEY_L _M/System/Current control set/Control/Backupandrestore/Nototake backup
Delete unwanted junk entries included in the given path
Steps 2.
Click Start > click Run, type cmd, and then click OK.
Step 3.
In Command prompt go to the path %windir%\system32
Then type the following commands at a command prompt. Press ENTER
• Net stop vss
• Net stop swprv
• regsvr32 ole32.dll
• regsvr32 oleaut32.dll
• regsvr32 vss_ps.dll
• vssvc /register
• regsvr32 /i swprv.dll
• regsvr32 /i eventcls.dll
• regsvr32 es.dll
• regsvr32 stdprov.dll
• regsvr32 vssui.dll
• regsvr32 msxml.dll
• regsvr32 msxml3.dll
• regsvr32 msxml4.dll (This command may not run successfully).
Step 4.
Perform a backup operation to verify that the issue is resolved.
